2019-04-17 12:00 PM EDT - Streamotor ingest is failing to process some uploaded videos. We have reached out to our video processing partner.
2019-04-17 10:52 PM EDT - Our partner has identified a possible cause and we are working towards resolution.
2019-04-18 11:56 AM EDT - We have made an infrastructure change in an attempt to resolve the issue.
2019-04-18 1:15 PM EDT - The change does not appear to have worked. We are still working with our partner to determine the root cause of the outage and bring resolution.
2019-04-18 3:33 PM EDT - We have deployed a workaround that should restore service until our partner can implement a proper fix for the issue.
